This past couple weeks have been very stressful at work. For us and for our members. But I think it's amazing what a simple gesture as handing each member a box of these conversation hearts does to them. It doesn't matter what they were just whining and moaning and accusing us of just two minutes ago. I hand them that box and their face lights up and they say Thank you that was so sweet! People just don't care anymore and it's obvious to me when that little box can turn their whole demeanor around. I love seeing someone's cold face warm up with a glimpse of emotion. Their features just smooth out and their tone is sincere.
I hope everyone has a great Valentine's Day and I hope that someone can give you a little unexpected heart as well.
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